MIS Week 3
Hello there!
What I learned from the past week is flowchart.
Flow chart of a process is chart to show how a business start and end. Business process flowchart will explain on how do you do the process.
This time, I will talk about the business process of making a new bank account.
You can see the process of making a new bank account start from the beginning until the end.
At first, the flowchart divided into 3 parts.
The part will be look from the start and end, the bank client, and the bank personels included security and costumer services.
At first, the bank client must preparing the money(1st deposit), documents needed (id card, family card), next is approaching to the bank. Usually there will be security waiting inside of the bank, and you can just ask the security to take the queue number for making new bank account. The security will then give the queue number and give it to the client. After the client got the queue number, client waiting at the waiting room, and wait from 5-10 minutes to get called by the costumer service.
After the client go to the costumer service, cs will start greeting the clients while cs also ensuring that the client want to create a new bank account. Cs asking the id card and family card. When the cs already received the id card and family card, cs photocopy the id card and family card. After that, CS put the data on the database either he/ she available to open new bank account or not while every person can only have 2 bank account maximum. If the client already have 2 listed bank account on the database, then the process straight to the end, or the client can not create a new bank account. But, if it is valid, cs will give the opening account form, the client should filled it. Cs then verified all the documents. If it is not valid, the client have to put the form again, meanwhile if its valid, the data approved by the system. Cs will the snapping the account opening form, neccessary documents, also the clients id and family card. CS will also ask the client for the signature, and also money for the first deposit. If the money not enough, then the client should go back to the preparation of money. If the money deposit valid, cs will take out a new card. CS swipe the card, and the client enter the pin through swipe machine. If the pin is not valid, like its too easy, or too obvious, then the client have to re-input the pin. If the pin is enough, the CS will print out the saving deposit cash book, and also explaining. CS will give the saving book, deposit receipt, and new atm card to the client. Last, cs will inform the client that the card can directly be use.
And, in the end, the client will have a new bank account
This is all from me, thank you!
What I learned from the past week is flowchart.
Flow chart of a process is chart to show how a business start and end. Business process flowchart will explain on how do you do the process.
This time, I will talk about the business process of making a new bank account.
You can see the process of making a new bank account start from the beginning until the end.
At first, the flowchart divided into 3 parts.
The part will be look from the start and end, the bank client, and the bank personels included security and costumer services.
At first, the bank client must preparing the money(1st deposit), documents needed (id card, family card), next is approaching to the bank. Usually there will be security waiting inside of the bank, and you can just ask the security to take the queue number for making new bank account. The security will then give the queue number and give it to the client. After the client got the queue number, client waiting at the waiting room, and wait from 5-10 minutes to get called by the costumer service.
After the client go to the costumer service, cs will start greeting the clients while cs also ensuring that the client want to create a new bank account. Cs asking the id card and family card. When the cs already received the id card and family card, cs photocopy the id card and family card. After that, CS put the data on the database either he/ she available to open new bank account or not while every person can only have 2 bank account maximum. If the client already have 2 listed bank account on the database, then the process straight to the end, or the client can not create a new bank account. But, if it is valid, cs will give the opening account form, the client should filled it. Cs then verified all the documents. If it is not valid, the client have to put the form again, meanwhile if its valid, the data approved by the system. Cs will the snapping the account opening form, neccessary documents, also the clients id and family card. CS will also ask the client for the signature, and also money for the first deposit. If the money not enough, then the client should go back to the preparation of money. If the money deposit valid, cs will take out a new card. CS swipe the card, and the client enter the pin through swipe machine. If the pin is not valid, like its too easy, or too obvious, then the client have to re-input the pin. If the pin is enough, the CS will print out the saving deposit cash book, and also explaining. CS will give the saving book, deposit receipt, and new atm card to the client. Last, cs will inform the client that the card can directly be use.
And, in the end, the client will have a new bank account
This is all from me, thank you!
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